goodyear assurance outlast

I used to be on keep for more than one hour trying to attain a person to answer a simple query relating to my health care strategy. The agent that answered the decision claimed she's not able to solution my dilemma as There exists a certain team that promotions with it. I identified as all over again as I can't be over the telephone currently being on keep any longer, once more, very same matter. It isn't going to make any difference in case you dial in the app or obtain the cell phone number you can attain if you log in to the internet site, I get precisely the same solution. I am sorry, there is not any direct line to this crew and I'll ahead your get in touch with to them specifically. How much time am I on hold for this 2nd phone? thirty mins and on likely.

The entire time I had been on keep was 2.5 hours and I ultimately obtained a agent from this "distinct" workforce. My question was answered in four minutes.following currently being related. It's not a grievance about my issue, it was more about the wait instances And the way sunlife tells me the bundle I have is for the "top quality" service. I don't see any high quality On this besides the very long hold out time.
I've just experienced a nasty knowledge using this firm. Unfortunately their brokers would not have the exact same schooling or never supply the identical answers for your questions. When questioned to talk to your supervisor regarding my assert I used to be informed I had to attend 3 small business times. I'm really disappointed right now with their company and desire my spouse's employer here would contemplate switching to a different.

Above the many years which i "had" to handle Solar Lifetime, they are already the mostinsurers in my lifetime! Regretably, They are really the insurers on our quite big Laptop or computer firm And that i don't have any preference but to manage them! Most of their brokers grasp at straws and provide you incorrect information and facts. Most of their brokers also look like overall untrained and do not know the ins and outs of their own individual Sunlight Everyday living guidelines!! If I'd a option, I might operate to the hills and NEVER, EVER look at Sun Lifetime being an insurance provider for anything at all!

Here is the worst company i have at any time addressed They may be Keeping my dollars hostage. My employer remaining Sunlife in September 2020 and I am nevertheless watching for my resources to be transferred to some locked ****. Customer care is terrible and they wont let you talk to a supervisor. Not a soul appears to know what they are performing and so they in no way phone you back again.

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